Privacy Policy

Effective Date: 2025/07/08
Website: https://print360.co.za
Company: Print360 (Pty) Ltd, South Africa

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services.

1. Who We Are

Our website address is: https://print360.co.za.
We are Print360 (Pty) Ltd, a South African digital printing company offering print-on-demand, large format, promotional, and custom printing services.

2. Information We Collect

2.1. Comments

When you leave comments on the website, we collect the information shown in the comments form, your IP address, and browser user agent string to help with spam detection.

An anonymized string (hash) of your email address may be sent to the Gravatar service to determine if you are using it. You can review Gravatar’s privacy policy here: https://automattic.com/privacy. Once your comment is approved, your profile picture is publicly visible next to your comment.

2.2. Media

If you upload images to the website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images.

3. Cookies

We use cookies to enhance user experience. The following cookies may be set:

  • If you leave a comment, you may opt in to save your name, email, and website in cookies. These last for one year.

  • A temporary cookie is set on the login page to determine if your browser accepts cookies. It is discarded when you close your browser.

  • Login cookies (valid for 2 days), screen option cookies (valid for 1 year), and “Remember Me” cookies (valid for 2 weeks) are used for registered users.

  • Editing or publishing a post stores a cookie indicating the post ID. This expires after one day.

You can modify your browser settings to refuse cookies or alert you when cookies are being used.

4. Embedded Content from Other Websites

Articles on this website may include embedded content (e.g., videos, images, articles). Embedded content behaves the same as if you visited the external website directly. These sites may collect data, use cookies, embed third-party tracking, and monitor your interaction with the content.

We are not responsible for the privacy practices of these external sites.

5. Who We Share Your Data With

We do not sell or share your personal data with third parties, except in the following cases:

  • If you request a password reset, your IP address will be included in the reset email.

  • Visitor comments may be checked through an automated spam detection service.

  • We may disclose personal information where required to comply with legal obligations or to protect our rights and services.

6. How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely to allow for follow-up comment approvals.

  • For registered users (if any), we store the personal information provided in their user profile. All users can see, edit, or delete their personal info (except usernames). Administrators can also access and modify this data.

7. Your Rights Over Your Data

You may request:

  • A copy of any personal data we hold about you.

  • That we delete any personal data we have on file (excluding data retained for administrative, legal, or security purposes).

To make a data access or deletion request, please contact us at [insert contact email].

8. Data Transfers

Data may be processed by service providers outside of South Africa. Where applicable, we take steps to ensure appropriate protection of personal information in accordance with POPIA and GDPR standards.

9. How We Protect Your Data

We implement appropriate technical and organizational security measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the effective date noted at the top.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: [Insert email address]
Phone: [Insert phone number]
Address: [Insert physical or registered business address]

Print360 Terms & Conditions

Print360 – Terms and Conditions of Service

Effective Date: 2025/07/08

These Terms and Conditions govern all transactions between Print360 (Pty) Ltd (“we”, “us”, “our”) and our customers (“you”, “your”). By placing an order with us, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions.

1. Company Information

Print360 (Pty) Ltd
Registration Number: 2019/090814/07
Address: 6 Chrome street, Triangle Business Park, Vanderbijlpark CE6, Gauteng
Email: print@print360.co.za
Phone: 082 576 5426 or 016 933 6123
Website: www.print360.co.za

2. Eligibility

You must be 18 years or older to place an order. If placing an order on behalf of a company or organisation, you confirm that you have the authority to do so.

3. Quotations and Pricing

• All prices are quoted in South African Rand (ZAR) and exclude VAT unless otherwise stated.
Quotes are valid for 7 calendar days from the date of issue, subject to material price changes and exchange rate fluctuations.

• Prices are subject to change without notice until an order is confirmed in writing.

• A 10% production variation (over or under) is industry standard and will be invoiced accordingly.

4. Orders and Payment

• Orders will only be processed once we have received written approval and full payment (or a confirmed credit account).

• All orders are Cash on Delivery (COD) unless a credit application has been completed and approved.

• Orders must be accompanied by final artwork and signed-off proofs.

• We reserve the right to reject orders at our discretion.

5. Turnaround Times and Delivery

• Turnaround times begin after proof approval and full payment.

• Standard turnaround is a minimum of 3–5 business days unless otherwise agreed.

• Delivery charges apply unless specified otherwise.

• We are not liable for delays caused by couriers, suppliers, load shedding, or force majeure.

6. Artwork and Proofs

• Print360 is not liable for errors in artwork provided by the customer (e.g., spelling, colour, resolution).

• We will supply digital proofs for approval. It is your responsibility to check all content and layout.

• Once a proof is approved, Print360 cannot be held responsible for any errors or omissions.

• Design services are billed separately unless included in the quote.

7. Cancellations and Refunds

• Orders may only be cancelled before printing has commenced.

• A cancellation fee will be charged for time spent on design, proofing, or materials purchased.

• No refunds are available once production has started unless we are at fault.

• In the case of defects or errors caused by Print360, we will reprint or offer a suitable remedy at our discretion.

8. Returns and Complaints

• Complaints must be made in writing within 3 business days of receipt of goods.

• No returns will be accepted without prior written approval.

• Goods must be returned in original packaging and condition.

• Liability is limited to the value of the goods supplied.

9. Intellectual Property

• All artwork created or edited by Print360 remains our intellectual property unless transferred in writing.

• You confirm that you have the legal right to use any images, logos, or trademarks submitted.

• We reserve the right to refuse to print any content that is unlawful, defamatory, discriminatory, or obscene.

10. Limitation of Liability

• Print360 will not be held liable for any indirect, incidental, or consequential loss or damages arising from any order.

• Our maximum liability is limited to the replacement or refund of the goods in question.

11. Privacy and Data Protection

• We comply with the Protection of Personal Information Act (POPIA).

• Your personal data will only be used for the purpose of fulfilling your order and communicating with you.

• We do not sell or share customer information with third parties without consent, except as required by law.

12. Force Majeure

Print360 will not be held liable for delays or failure to perform due to events beyond our control, including but not limited to strikes, power outages, internet failure, or supplier delays.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved under the jurisdiction of the relevant South African courts.

14. Amendments

We reserve the right to update or modify these Terms at any time. Updated terms will be published on our website and will apply to all new and ongoing orders thereafter.

By placing an order with Print360, you acknowledge and agree to the above Terms and Conditions.